Privacy Policy – DH Household
At DH Household, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
- Full name
- Phone number
- Email address
- Shipping & billing address
- Payment-related details
- Device/browser information
- Order history
We collect this information to process orders and improve your shopping experience.
2. How We Use Your Information
Your information may be used for:
- Processing and delivering orders
- Customer support & communication
- Order updates and confirmations
- Improving our products and services
- Marketing promotions and offers
- Fraud prevention and security purposes
3. Payment Security
We do not store sensitive payment information on our servers.
All payments are processed through secure and trusted payment providers to ensure customer safety.
4. Sharing of Information
DH Household does not sell, trade, or rent customer personal information to third parties.
We may share necessary information only with:
- Shipping & courier partners
- Payment processing providers
- Legal authorities when required by law
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand customer preferences
- Enhance browsing experience
- Show relevant advertisements
Customers can disable cookies through browser settings if preferred.
6. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system is completely secure, and customers use the website at their own risk.
7. Marketing Communications
By using our website or placing an order, you may receive promotional emails, SMS, or offers from DH Household.
Customers can unsubscribe from marketing communications at any time.
8. Third-Party Links
Our website or social media pages may contain links to third-party websites.
DH Household is not responsible for the privacy practices or content of external websites.
9. Customer Rights
Customers may request:
- Access to their personal information
- Corrections to inaccurate information
- Deletion of personal data where applicable
Requests can be made through our customer support channels.
10. Policy Updates
DH Household reserves the right to update or modify this Privacy Policy at any time without prior notice.
Customers are encouraged to review this page periodically for updates.