Terms & Conditions – DH Household
Welcome to DH Household. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.
1. General
DH Household provides household, kitchen, décor, and lifestyle products for personal use.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.
By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.
2. Products & Pricing
- All product prices are listed in the applicable currency and may change without notice.
- We strive to display product images and descriptions as accurately as possible. However, slight variations in color or appearance may occur due to screen settings or lighting.
- Product availability is subject to stock.
3. Orders
- Once an order is placed, you will receive an order confirmation message or email.
- DH Household reserves the right to cancel or refuse any order due to product availability, pricing errors, suspicious activity, or incomplete customer information.
- Customers are responsible for providing accurate shipping and contact details.
4. Shipping & Delivery
- Delivery times may vary depending on location and courier services.
- Delays caused by weather, courier issues, public holidays, or unforeseen circumstances are beyond our control.
- Customers must ensure someone is available to receive the order at the provided address.
5. Returns & Exchanges
- Products may only be eligible for exchange or return if received damaged, defective, or incorrect.
- Claims regarding damaged or incorrect items must be reported within the specified return period after delivery.
- Items must remain unused and in original packaging for return eligibility.
6. Payments
We accept approved payment methods available at checkout.
DH Household reserves the right to refuse or cancel transactions suspected of fraud or unauthorized activity.
7. Intellectual Property
All website content including logos, images, text, graphics, and product descriptions are the property of DH Household and may not be copied, reproduced, or used without permission.
8. Limitation of Liability
DH Household shall not be held responsible for:
- Indirect or incidental damages
- Delivery delays caused by third parties
- Misuse of products purchased from our website
Customers are responsible for using products safely and according to their intended purpose.
9. Privacy
Customer information is collected only for order processing, communication, and improving our services.
We do not sell or misuse customer personal information.
10. Contact Us
For any questions regarding these Terms & Conditions, please contact us through our official social media pages or customer support channels.